Device Management

Devices may fail over due course. Owing to technological enhancements, they may need to be replaced as well with their superior counterparts. QuantM’s device management services are devised to provide end-to-end device level support to establishments and organizations.

QuantM provides a full suite of services for its clients for devices used to meet their backup and server requirement. Our services range from pre-sales consulting and project planning, to installation, training, health checks, site assessments, and troubleshooting. The services are however governed by the service-level agreements set forth between QuantM and the client as well as the service that is technically and legally feasible for QuantM to deliver.

Our consultants have in-depth knowledge and years of device management experience with all tape hardware, SAN hardware, and other storage devices. More than an assessment per se, our consultation services help you keep up pace with the technological advancements with regards to these devices. Specifically, our device management services cover:

  • On-site and remote device installation and configuration.
  • Prevention and security services.
  • Device troubleshooting and repair.
  • Remote wipe services.
  • State handling.
  • Definable exception handling.
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